
7.3 Awareness
Training and subsequent communication ensure that staff are aware of:
| Item | Awareness Topic |
|---|---|
| A | The quality policy |
| B | Relevant quality objectives |
| C | Their contribution to the effectiveness of the management system, including the benefits of improved performance |
| D | The implications of not conforming with the management system requirements |
| E | Relevant Quality Management System documented information and changes thereto |
| F | Their contribution to product or service conformity |
| G | Their contribution to product safety |
| H | The importance of ethical behavior |