8.7 Control of Nonconforming Outputs
AGE ensures that products and services or other process outputs that do not conform to their requirements are identified and controlled to prevent their unintended use or delivery.
Nonconformance Handling
All non-conforming material will, immediately upon detection, be identified and held pending investigation and disposition. These controls will apply to material received from:
- Suppliers
- Internal non-conformances
- External non-conformances
Non-conforming material received from suppliers shall be documented according to (QSF-8.4.2) Non-Conforming Material Report.
Responsibilities
It is the responsibility of all personnel detecting a non-conformance to ensure that it is:
- Properly identified
- Segregated
- Reported
The responsibilities for determining corrective action and disposition of nonconforming material are defined in the procedures that implement this policy.
Review and Disposition
All non-conforming products will be reviewed to determine the need for:
- Corrective/preventive action per QSM-10.2
- Subsequent material disposition
Records of all nonconformances will be maintained and periodically reviewed to establish trends and thereby determine the need for further preventive action.
Permitted Use of Nonconforming Material
Material that does not conform to the customer’s specification will only be used for:
- Research and development
- Testing production or fabrication procedures
- Training material by AGE suppliers to test procedures or train personnel
- Other purposes other than delivery to a customer
Documentation
These activities are documented through the use of the formal Corrective Action (CAR) Report (QSF-8.7.2).
| Form | Description |
|---|---|
| QSF-8.4.2 | Non-Conforming Material Report (supplier) |
| QSF-8.7.2 | Corrective Action Report (CAR) |