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9.2 Internal Audit

AGE conducts internal audits at planned intervals to determine whether the management system:

  • Conforms to contractual and regulatory requirements
  • Conforms to the requirements of ISO 9001:2015
  • Conforms to QMS requirements
  • Has been effectively implemented and is maintained

Audit Program

AGE has documented procedures for implementing internal quality audits to verify that quality activities and related results comply with the company quality policy and procedures, and to determine the effectiveness of the quality system.

The internal audits shall be process based and will assess the process effectiveness at identified stages in applicable departments.

The Quality Manager shall determine the specific items of the QMS to audit based on a review of:

Input Description
Past audits Historical audit findings and trends
Management Reviews Inputs and outputs from management reviews
CPARs Corrective and Preventive Action Records
Risk factors Process and product risk considerations

Audit Results and Follow-Up

Results of the audits will be:

  1. Recorded and brought to the attention of the department managers
  2. Department managers shall be responsible for taking timely action to correct any deficiencies identified during an audit

Follow-up audit activities shall verify and record the implementation and effectiveness of the corrective action taken.

The results of the internal quality audits will be reviewed by the Management Team to ascertain that the quality system is effective in achieving its objectives and continues to reflect the company’s mission.